Easy PDF Signer Support

Need help with scanning, signing, exporting or AI document features? Use the information below to troubleshoot common issues or contact support.

Common questions

If camera scanning does not work, confirm that camera permission is enabled for Easy PDF Signer in iOS Settings.
If a PDF cannot be opened, try importing the file again from the Files app.
If export or sharing fails, check available storage and try again.
If Pro access is missing after purchase, open the paywall and use Restore Purchases.
If an AI request takes longer than expected, keep the app open and try again later if the service is busy.

Please include your device model, iOS version, app version and a short description of the issue.